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Privacy Policy – Social Media Management Platform

Last Updated: 06-06-2025

Information We Collect

Account Information:

• Social media account information (TikTok, Facebook, Instagram)
• User dashboard login credentials
• Team member names and email addresses

Content Data:

• Uploaded videos, images, and media files
• Post captions and descriptions
• Posting Season configurations and schedules
• Content categories and tags

Analytics Data:

• Post performance metrics (likes, shares, comments)
• Posting success/failure logs
• User activity logs within the dashboard

How We Use Your Information

We use collected information to:

• Authenticate with TikTok, Facebook, and Instagram APIs
• Schedule and publish content according to your Posting Seasons
• Store content for scheduled posting
• Retrieve and display post analytics
• Monitor system performance and troubleshoot issues
• Manage team member access and permissions

Data Storage and Retention

• Content files are stored on secure servers located in Romania
• All credentials are encrypted using industry-standard encryption
• Posted content is retained for a year for analytics purposes
• Activity logs are maintained for 30 days
• Users may request deletion of stored content at any time

Data Sharing

We do not sell or rent your data. We only share information:

• With TikTok, Facebook, and Instagram as required for posting functionality
• When required by law or legal process
• With your explicit consent

Security Measures

We implement multiple security measures:

• SSL/TLS encryption for all data transmissions
• Encrypted storage of social media credentials
• Regular security audits and updates
• Access controls and authentication for team members
• Secure API communications with social platforms

Your Rights

You have the right to:

• Access your stored data
• Request correction of inaccurate information
• Request deletion of your content and account data
• Revoke social media account connections at any time
• Export your posting history and analytics

Third-Party Services

This service integrates with:

• TikTok API for content posting and analytics
• Facebook Graph API for Facebook and Instagram posting

These platforms have their own privacy policies that govern their data use.

Contact Us

For privacy concerns or data requests, contact:

Email: info.magistralmarketing@gmail.com

Children's Privacy

This service is not intended for users under 18 years of age. We do not knowingly collect information from minors.

Policy Updates

We may update this policy periodically. Users will be notified of significant changes via dashboard notifications or email.